Uptime
All solutions

Undown for agencies

The launch is done.
The care continues.

Be the team that knows what is happening after handoff. Monitor client services, investigate real outages, and make ongoing care visible with clear updates.

Start monitoring for freeExplore a client workspace

10 monitors free · No credit card required

Studio / Client workspacesIllustrative demo · Fictional clients

Selected client workspace

Northwind Commerce

Services operational

Your team's view

Storefront

HTTP monitor

Operational

Product API

HTTP monitor

Operational

Check history and response times remain available in the workspace.

The client-facing view

Northwind Commerce / Service status

All systems operational

The storefront and product API are responding normally.

Public updates are published by your team. Internal monitor targets stay private.

Make ongoing care tangible

More than another
“Is the website down?” message.

Build a repeatable monitoring practice around the clients you look after, with room for their individual services and communication needs.

Keep client work in context

Use separate workspaces to organize each client's monitors, members and integrations. Invite the people who need access and choose their workspace roles.

OwnerAdminMemberViewer

Workspace limits and available features depend on the selected plan.

Bring the evidence to your responders

Confirm outages with consecutive failures and independent regional agreement. Route confirmed incidents and recoveries to connected email, Slack or webhook destinations.

Example alert · Orbit Travel

Booking API outage confirmed

Virginia + Frankfurt / HTTP 503

Explore integrations

A process you can repeat

Different clients.
Consistent follow-through.

From the first monitor to the recovery update, give your team a clear routine and your clients a useful account of what happened.

Follow an example incident
  1. 01

    Set the scope with your client

    Add the websites and service endpoints you maintain. Choose check intervals and confirmation thresholds for each monitor.

  2. 02

    Respond with the facts in front of you

    Review regional evidence and the incident timeline before deciding what to investigate and communicate.

  3. 03

    Publish a client-ready explanation

    Use a branded status page for public component health and updates. Keep the technical investigation in the workspace.

  4. 04

    Bring history to the next conversation

    Use recorded uptime and incident history to discuss recurring issues and the next reliability priorities.

Orbit TravelExample public update

Resolved

Booking service restored

Bookings are working normally again. Thank you for your patience while we restored service.

Close the communication loop

Keep clients informed.
Keep your team focused.

Give clients a place to check service health and read the updates your team publishes. A clear recovery message matters just as much as the first alert.

Explore a status page

Start with one client

Make reliability part
of the service you deliver.

Create a workspace and add the first site you look after.

Create your free workspace

10 monitors free · No credit card required