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Undown for ecommerce

An open storefront.
A working way
to checkout.

Your homepage can be healthy while checkout is unavailable. Monitor the services behind the shopping experience so your team can spot an outage and respond with context.

Start monitoring your storeExplore the purchase path

10 monitors free · No credit card required

FIELD / GOODSFictional storefront

Your bag

2 items

Everyday tote

Quantity 1

$48

Travel bottle

Quantity 1

$24
Subtotal$72

Checkout is temporarily unavailable

The store loads. The checkout service needs attention.

What your team sees

Checkout API / Outage confirmed

Virginia + Frankfurt · HTTP 503

Illustrative purchase experience and monitoring evidence

Availability along the purchase path

One working page doesn't
tell the whole story.

Explore two fictional snapshots. Each service has its own HTTP monitor, so an available storefront does not hide a checkout outage.

01 / Browse

The first impression

Storefront

shop.example.com

OperationalHTTP 200
02 / Cart

The items they choose

Cart service

cart.example.com/health

OperationalHTTP 200
03 / Checkout

The moment they commit

Checkout API

checkout.example.com/health

DisruptedHTTP 503

Focus the investigation on checkout.

The storefront and cart endpoints still respond. Regional failures on the Checkout API give responders a specific service to investigate.

These are endpoint availability checks, not an automated shopping session. They do not add items to carts, submit payments, or verify completed orders.

When every minute matters

Give the response
a clear starting point.

During a campaign or a busy trading day, your team needs evidence it can act on. Move from an unavailable service to a confirmed incident and a useful update.

Explore a checkout incident
  1. 01

    Check beyond one region

    Use independent regional observations and consecutive-failure thresholds to confirm a service outage.

  2. 02

    Alert the team that can respond

    Send confirmed incidents to connected email, Slack or webhook destinations with the affected monitor and evidence.

  3. 03

    Keep shoppers informed

    Publish a concise status update explaining the affected service while your team investigates.

  4. 04

    Confirm recovery, then close the loop

    Review recovery evidence and publish an update when service has been restored.

Before, during and after the rush

Make service health part
of your trading routine.

Before the campaign

Review coverage for storefront, cart and checkout service endpoints. Check alert destinations and the thresholds your team has chosen.

Review monitoring

During planned work

Use maintenance windows to distinguish expected downtime from an unexpected disruption while changes are underway.

Explore incident controls

After the incident

Use recorded availability, response times and incident history to identify services that need further attention.

See the product

FIELD / GOODS · Example public update

We're investigating checkout errors.

Some shoppers are unable to complete checkout. Our team is working to restore service and will share an update here.

Published by the store team · Fictional data

An answer your shoppers can find

Less uncertainty.
Clearer communication.

A branded status page gives customers component health and updates your team publishes. Technical targets and internal investigation notes remain private.

See a customer status page

Watch more than your homepage

Put the services behind
your next order in view.

Start with your storefront. Add the endpoints your store depends on.

Create your free workspace

10 monitors free · No credit card required