Uptime
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Solutions / Ecommerce

Every order starts
with availability.

Your store can be open while checkout is unavailable. Watch the services behind the shopping experience, so your team can find the issue and respond with context.

Start monitoring your storeExplore the purchase path

10 monitors free No credit card required

Beyond the storefrontEvidence at checkout
FIELD / GOODSFictional storefront

Your bag

02 items
Everyday toteQuantity 1
$48
Travel bottleQuantity 1
$24
Subtotal$72.00

Checkout is temporarily unavailable

The store loads. The checkout service needs attention.

What your team seesConfirmed

Checkout API

Virginia + Frankfurt · HTTP 503

Illustrative shopper view and check evidence

01 / Purchase-path coverage

A healthy storefront.
A different story at checkout.

Every service gets its own HTTP monitor. Explore two fictional snapshots to see how checkout trouble stays visible even while browsing and cart services respond normally.

FIELD / GOODS / Service availability
01Browse

The first impression

Storefront

shop.example.com
OperationalHTTP 200
02Cart

The items they choose

Cart service

cart.example.com/health
OperationalHTTP 200
03Checkout

The moment they commit

Checkout API

checkout.example.com/health
DisruptedHTTP 503

Focus the investigation on checkout.

Storefront and cart endpoints still respond. Regional failures give your team a specific service to investigate.

Endpoint availability checks do not simulate a shopping session, add items to carts, submit payments, or verify completed orders.

02 / Focused response

A clear starting point
when every minute matters.

During a campaign or a busy trading day, give responders the evidence they need to move from an unavailable service to a confirmed incident and a useful update.

Explore a checkout incident
One service. Independent checks.Example confirmation: 2 failures in 2 of 3 regions.
  1. 01

    Confirm the regional evidence.

    Use consecutive failures and independent regional checks to establish whether the checkout service is unavailable.

    Virginia + Frankfurt / HTTP 503
  2. 02

    Bring the facts to your responders.

    Send the confirmed incident to connected email, Slack, or webhook destinations with the affected monitor and evidence.

    Confirmed incident → Connected destinations
  3. 03

    Keep shoppers informed.

    Publish a clear status update explaining which service is affected while your team investigates.

    Customer impact → Public update
  4. 04

    Verify recovery and close the loop.

    Review recovery evidence and publish a resolution when service is restored.

    Recovery threshold → Resolution

Before, during, and after the rush

Make service health part
of your trading routine.

Keep monitoring useful through campaigns, planned changes, and the review that follows an incident.

Before the campaign

Review storefront, cart, and checkout coverage. Check alert destinations and the thresholds your team has chosen.

Coverage · Destinations · Thresholds
Review monitoring

During planned work

Use maintenance windows to distinguish expected downtime from an unexpected disruption while changes are underway.

Scheduled window · Defined scope
Explore incident controls

After the incident

Use recorded availability, response times, and incident history to identify services that need further attention.

Availability · Latency · History
See the product

03 / Shopper communication

An answer your
shoppers can find.

A branded status page gives customers service health and the updates your team publishes. Technical targets and investigation notes remain in the workspace.

See a customer status page
FIELD / GOODSService status
Investigating

We're investigating checkout errors.

Some shoppers are unable to complete checkout. Our team is working to restore service and will share an update here.

Published by the store team · Example update

Watch more than your homepage

Put the services behind
your next order in view.

Start with your storefront. Add the endpoints your store depends on.

Create your free workspace

10 monitors free · No credit card required